Enacting shared narratives in work counselling
A narrative study of how work counsellors can support service users in the process of returning to work
DOI:
https://doi.org/10.15845/ntvp.v10i1.4076Emneord (Nøkkelord):
Rådgivning, Arbeidsrelasjon, Sosialt arbeid, Brukermedvirkning, Kvalitativ forskning, NAV-veiledningSammendrag
NAV-veiledning er komplekst og utfordrende, og tidligere forskning fremhever betydningen av brukermedvirkning og relasjonen mellom veileder og bruker for utfallet av veiledningen. I denne narrative casestudien har vi undersøkt hvordan NAV-veiledere kan støtte brukere i prosessen med å komme tilbake til arbeid, ved å fokusere på meningsskapende prosesser i veiledningen. Vi skapte data gjennom et narrativt intervju og utførte en narrativ analyse av dataene. Våre funn viser hvordan veiledere kan støtte brukere gjennom å være åpne for flere forståelser av situasjonen, og spesielt for brukernes pågående narrativer om den. Videre viser våre funn hvordan det å tro på og å handle i tråd med brukernes plot, kan bidra inn i prosessen med å komme tilbake til arbeid. Vi diskuterer hvordan våre funn om veilederes rolle i meningsskapende prosesser kan belyse hvordan brukermedvirkning kan omsettes i praksis, men også hvordan dette kan innebære noen dilemmaer.
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Opphavsrett 2025 Marie Sorgendal, Nina Petersen Reed
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